Job Listings

The incumbent in this position is responsible for the implementation, development and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests. Bilingual language skills preferred ( Mandarin, Vietnamese, Cantonese) 

The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products.

The incumbent in this position is responsible for organizing, supervising, and managing the daily operations, maintaining smooth and efficient maintenance and cleaning operations in back of the house and public areas and top-quality guest service. Incumbent is responsible for the repair and preventive maintenance activities repair unit at both on and off-site locations.

The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock service standards.

OVERVIEW: The Customer Service Agent is responsible for providing all guests will accurate and timely information, running daily reports, handling guest transactions, guest requests, guest reservations, and inquiries.  They must ensure that experience is quick and efficient for all guests. 

The AV Tech II provides leadership, high quality expertise and timely support for all Nightlife Audio Visual systems.  This team member will support digital video distribution systems (Optibase, etc), Crestron, AMX, CobraNet; DSP and all associated technologies such as digital signage, TV and other feeds, microphones, sound systems and more.  The AV tech will research and recommend technical solutions for client needs, coordinating from proposal to implementation to training and support.  The tech will provide break/fix support to casino systems as required

The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. 

The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

The incumbent in this position is responsible for deep cleaning, sanitizing, and maintaining attractive public and team member areas. Responsible for servicing assigned areas using provided chemicals and equipment according to the department standards and procedures.

The incumbent in this position is responsible for the effective communication of the Unity players program and all offers available to Sacramento guests; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Unity Rewards, property promotions, and promotes the Player’s Club program to guests on the Sacramento floor. 

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. Set up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event has concluded. During the event, duties include assisting servers, transporting tables and equipment, maintaining audio-visual equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.

The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed. 

The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.

 The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, and keeping with all Hard Rock Hotel & Casino Sacramento at Fire Mountain quality standards.   This role is responsible for enhancing the food product that is presented to guests, making changes to respond to marketplace and guest needs and recommending changes in food product as a result of market research.

The incumbent in this position is responsible for properly preparing all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

OVERVIEW: Primarily responsible for the coordination of the banquet staff and all food and beverage services within the banquet department. Train the banquet team and oversees the enforcement of hotel standards on setting up the banquet hall, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene. He / She should maintain and develop the highest level of guest relations. Manage all guest requests, complaints and queries and ensure that all aspects are communicated to the respective departments (Conference Management, Kitchen, F&B manager etc.) 

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock Hotel and Casino Sacramento at Fire Mountain’s standards.

OVERVIEW: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for providing superior beverage service to Hard Rock Hotel & Casino Sacramento at Fire Mountain guests and cocktail servers while providing excellent guest relations.

The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.

The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Hotel and Casino Sacramento at Fire Mountain food service goals.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members.  Promotes an outgoing, friendly guest-oriented demeanor at all times. 

The incumbent in this position is responsible for the effective communication of the Player’s Club program; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Player’s Club, and promotes the Player’s Club program to guests on the casino floor.

Under the direction of the Table Games Floor Supervisor, Team Member is responsible for proficiently dealing games as assigned. Experience in dealing one of the major games: Craps, Tiles, or Roulette  in addition to at least three of the minor games: Blackjack, Baccarat, and Poker Derivatives.

OVERVIEW: The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

Please feel free to submit an online application and come to our Open Interviews every Tuesday from 10:00AM to 1:00pm. During our Open Interviews, Hard Rock-Sacramento's Recruiting Team will try to provide an On-the-Spot Interview with one of our Hiring Managers.  - It is highly recommendeed to update your application with positions of interest as they become available before joining our Open Interviews. - This is your opportunity to show us your authentic self and be considered for all hourly (non-salaried) positions that you are interested in and qualify for. These positions include but are not limited to:  Cooks, EVS Attendant (Janitorial), Housekeeper, Casino Service Bartender, Beverage Server, Barback, Security Officer, and Players Club Representative.  

Please feel free to submit an online application here and then update your application with positions of interest as they become available.