OVERVIEW: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for providing superior beverage service to Hard Rock Hotel & Casino Sacramento at Fire Mountain guests and cocktail servers while providing excellent guest relations.
Under the direction of the Hotel Manager, the incumbent is responsible meeting and greeting guests upon arrival and departure, providing luggage and transportation assistance, site tours, and supporting all departments in accordance with company standards.
The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.
OVERVIEW: The incumbent is responsible for supervising team members in specified food/beverage outlet(s) and assist in supervision of all other outlets as needed. ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.- Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company...
The incumbent in this position is responsible for assisting in the development, planning and execution of the promotions, events and other marketing efforts in support of both the Players Club and Player Development areas of the Marketing Department. The incumbent in this position is responsible for developing an environment that creates excitement for guests.
Under the direction of the Table Games Floor Supervisor, Team Member is responsible for proficiently dealing games as assigned. Experience in dealing one of the major games: Craps, Tiles, or Roulette in addition to at least three of the minor games: Blackjack, Baccarat, and Poker Derivatives.
The incumbent in this position is responsible for maintaining the grounds of the entire property; informs management of landscaping issues, maintains the appearance and cleanliness of the property providing preventative maintenance of grounds. Responsible for the seasonal upkeep of exterior grounds and maintaining the hardscape of the property.
The incumbent in this position is responsible for maintaining the grounds of the entire property; informs management of landscaping issues, maintains the appearance and cleanliness of the property providing preventative maintenance of grounds. Responsible for the seasonal upkeep of exterior grounds and maintaining the hardscape of the property.
The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician.
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.
OVERVIEW:Cook I is an entry-level culinary position responsible for assisting with food preparation, cooking, and plating of menu items while maintaining a clean, safe, and sanitary workstation. This role supports higher-level cooks and helps ensure consistent food quality and guest satisfaction.ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed and are not all-inclusive.)- Creates an atmosphere that encourages guests to choose Hard Rock Hotel & Casino Sacramento at Fire Mountain by delivering quality food and guest service.- Prepares food items including those that are grilled, fried, broiled, baked, boiled, braised, poached, or prepared in the pantry following established recipes.- Performs basic food preparation tasks such as...
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.
The incumbent position is responsible for generating and manipulating graphic images, animations, sound, text and video into consolidated and seamless multimedia programs. Conceptualize and execute ideas. Use knowledge of current graphic design software to produce graphic art and visual materials for Promotions, Advertising & Marketing which support the overall marketing strategy, goals and objectives for Hard Rock Hotel & Casino Sacramento at Fire Mountain. Remain abreast of technological advances in the field and be able to identify areas of use in the organization. Work directly with Marketing on a daily basis to provide support, direction, and design for ongoing and special projects. Report directly to Advertising Manager and work under his/her supervision. A great deal of creativity...
The Slot Technician is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for providing superior beverage service to Hard Rock Hotel & Casino Sacramento at Fire Mountain guests and cocktail servers while providing excellent guest relations.
The incumbent in this position is responsible for assisting in the development, planning and implementation of the promotions. The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members.
The incumbent in this position is responsible for the implementation, development and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests. Bilingual language skills preferred ( Mandarin, Vietnamese, Cantonese)
The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock service standards.
The incumbent in this position is responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. Set up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event has concluded. During the event, duties include assisting servers, transporting tables and equipment, maintaining audio-visual equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.
The incumbent in this position is responsible for properly preparing all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.
The incumbent in this position is responsible for overseeing construction, facility maintenance, public space and grounds keeping. The incumbent in this position is also responsible for ensuring compliance with OSHA standards and regulations, as well as state, local, and Federal ordinance. The incumbent in this position is responsible for setting goals, objectives, and action plans to ensure successful operations in assigned areas.
OVERVIEW:Cook II is an intermediate-level culinary position responsible for independently preparing more complex menu items, managing assigned kitchen stations, and assisting with training and oversight of entry-level kitchen staff. This role requires solid culinary skills, high-volume production experience, and strict adherence to food safety standards.ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed and are not all-inclusive.)- Supports an engaging guest experience by consistently delivering quality food and service.- Independently prepares and cooks complex food items following recipes, portion control, and presentation standards.- Handles meats, vegetables, sauces, and specialty items.- Sets up, maintains, and breaks down...
OVERVIEW:Cook I is an entry-level culinary position responsible for assisting with food preparation, cooking, and plating of menu items while maintaining a clean, safe, and sanitary workstation. This role supports higher-level cooks and helps ensure consistent food quality and guest satisfaction.ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed and are not all-inclusive.)- Creates an atmosphere that encourages guests to choose Hard Rock Hotel & Casino Sacramento at Fire Mountain by delivering quality food and guest service.- Prepares food items including those that are grilled, fried, broiled, baked, boiled, braised, poached, or prepared in the pantry following established recipes.- Performs basic food preparation tasks such as...
OVERVIEW: Primarily responsible for the coordination of the banquet staff and all food and beverage services within the banquet department. Train the banquet team and oversees the enforcement of hotel standards on setting up the banquet hall, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene. He / She should maintain and develop the highest level of guest relations. Manage all guest requests, complaints and queries and ensure that all aspects are communicated to the respective departments (Conference Management, Kitchen, F&B manager etc.)
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock Hotel and Casino Sacramento at Fire Mountain’s standards.
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.
The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Hotel and Casino Sacramento at Fire Mountain food service goals.
The incumbent in this position is responsible for the effective communication of the Player’s Club program; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Player’s Club, and promotes the Player’s Club program to guests on the casino floor.
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.
Please feel free to submit an online application and come to our Open Interviews every Tuesday from 10:00AM to 1:00pm. During our Open Interviews, Hard Rock-Sacramento's Recruiting Team will try to provide an On-the-Spot Interview with one of our Hiring Managers. - It is highly recommendeed to update your application with positions of interest as they become available before joining our Open Interviews. - This is your opportunity to show us your authentic self and be considered for all hourly (non-salaried) positions that you are interested in and qualify for. These positions include but are not limited to: Cooks, EVS Attendant (Janitorial), Housekeeper, Casino Service Bartender, Beverage Server, Barback, Security Officer, and Players Club Representative.
