Job Listings

The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock service standards.

Under the direction of the Housekeeping Manager, the incumbent ensures hotel rooms are cleaned to established property standards.

The incumbent in this position is responsible for the implementation, development and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests.

The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for developing and establishing relationships with Hard Rock Hotel & Casino Sacramento at Fire Mountain midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high-limit guests, and make decisions regarding extensions of complimentary services and/or goods.

POSITION SUMMARY: The incumbent in this position is responsible for providing technical and organizational support for all Direct Marketing efforts including but not limited to the gathering data and providing actionable insights to help guide strategic decisions, the creation and execution of queries to extract data for direct marketing programs and the preparation of data for direct marketing vendors.

The incumbent in this position is responsible for deep cleaning, sanitizing, and maintaining attractive public and team member areas. Responsible for servicing assigned areas using provided chemicals and equipment according to the department standards and procedures.

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members.  Promotes an outgoing, friendly guest-oriented demeanor at all times. Handles medical calls for guests and team members.

The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Gaming Commission. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.

The Front Office Supervisor assists the Front Office Manager in all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues, while maximizing room revenue and occupancy.

The Slot Technician is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

The incumbent in this position is responsible for ensuring maximum guest service and satisfaction of external as well as internal guests through the organization and supervision of assigned areas according to established Slot Department policies and procedures.  This position is responsible for learning and enforcing the various policies and procedures required of the Slot Department.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for the controlling and accounting transactions for the main bank and other duties as assigned by management. Main Bankers provide excellent customer service to team members and vendors in all situations.

 The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, and keeping with all Hard Rock Hotel & Casino Sacramento at Fire Mountain quality standards.   This role is responsible for enhancing the food product that is presented to guests, making changes to respond to marketplace and guest needs and recommending changes in food product as a result of market research. 

The incumbent position is responsible for generating and manipulating graphic images, animations, sound, text and video into consolidated and seamless multimedia programs. Conceptualize and execute ideas. Use knowledge of current graphic design software to produce graphic art and visual materials for Promotions, Advertising & Marketing which support the overall marketing strategy, goals and objectives for Hard Rock Hotel & Casino Sacramento at Fire Mountain. Remain abreast of technological advances in the field and be able to identify areas of use in the organization. Work directly with Marketing on a daily basis to provide support, direction, and design for ongoing and special projects.  Report directly to Advertising Manager and work under his/her supervision. A great deal of creativity and latitude is expected. Work with multiple departments while also being an independent contributor.

 Under the supervision of the Accounting Manager, the incumbent supports the efforts of the purchasing department through data entry, cost control support, inventory support, spreadsheet creation and maintenance, rebate collection/tracking, file maintenance, and other record keeping functions. 

Under the supervision of the Director of Entertainment, the Entertainment Manager is responsible for all facets of the entertainment pipeline and process including the effective communication and organization of live events taking place at Hard Rock Live and other venues, contract administration, vendor registration, assists with marketing and promotions for live events, front of house operations, and managing the financial/administrative needs of the department. 

The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products.

The incumbent in this position is responsible for assisting in the development, planning and implementation of the promotions.  The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members. This is an entry level hourly role. 

The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician.

The incumbent in this position is responsible for performing general purchasing clerical functions including but not limited to the following: filing and processing data into the system database and providing general support to the purchasing department as needed.

The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for developing and establishing relationships with Hard Rock Hotel & Casino Sacramento at Fire Mountain midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high-limit guests, and make decisions regarding extensions of complimentary services and/or goods.

The incumbent in this position is responsible for the implementation, development and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests.

The Slot Casino Service Representative is responsible for supporting the Floor Supervisors with operational responsibilities.  This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues.  They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines. 

The incumbent in this position is responsible for the direction and management of the following operations: Marketing, Special Events, Promotions, and Players Club.  Responsible for achieving revenue, income, market share, and guest service objectives in accordance with corporate policy and Gaming Commission Regulations. 

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. 

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members.  Promotes an outgoing, friendly guest-oriented demeanor at all times. 

The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

The incumbent in this position will perform preventive and predictive maintenance and troubleshoot utility systems which may include HVAC-R, electronic systems, electrical, air, water and/or equipment.  The incumbent is under the direction of the Facilities Shift Supervisor and Facilities Shift Manager, the incumbent also responds to all General Maintenance service calls. Now hiring HVAC certified specialist engineers. 

The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.

The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry.

The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and team members and assisting with the management of the activities and functions of an assigned food outlet and assist in supervision of all other food & beverage outlets as needed.

The incumbent in this position will develop and execute web, digital, and social marketing initiatives to support property and brand in electronic media that will compliment traditional public relations and advertising plans.  Reporting to the Digital Content Manager, this position supports the Marketing Department in executing initiative to increase and enhance the reputation of Hard Rock Hotel & Casino Sacramento at Fire Mountain among key stakeholders by gaining positive digital media exposure locally, regionally and nationally. Team player who is able to work with multiple departments while also being an independent contributor.

The incumbent in this position is responsible for the effective communication of the Unity players program and all offers available to Sacramento guests; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Unity Rewards, property promotions, and promotes the Player’s Club program to guests on the Sacramento floor. This is an entry level salaried role for a telemarketer interested in getting to know our Vietnamese and Chinese guests, both in person and over the phone. This position is eligible for quarterly performance bonuses. Must be bilingual in Vietnamese, Cantonese, and/or Mandarin. 

The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products.

Please feel free to submit an online application and come to our Open Interviews every Tuesday from 10:00AM to 1:00pm. During our Open Interviews, Hard Rock-Sacramento's Recruiting Team will try to provide an On-the-Spot Interview with one of our Hiring Managers.  - It is highly recommendeed to update your application with positions of interest as they become available before joining our Open Interviews. - This is your opportunity to show us your authentic self and be considered for all hourly (non-salaried) positions that you are interested in and qualify for. These positions include but are not limited to:  Cooks, EVS Attendant (Janitorial), Housekeeper, Casino Service Bartender, Beverage Server, Barback, Security Officer, and Players Club Representative.  

Please feel free to submit an online application here and then update your application with positions of interest as they become available.