QUALIFICATIONS:
(Related education and experience may be interchangeable on a year-for-year basis)
- A Bachelor’s degree in Information Systems or equivalent training and experience is required.
- Project management skills are a definite asset.
- Strong understanding of the organization’s goals and objectives.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed, with keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Ability to sustain a high level of confidentiality and professionalism.
- Must hold a TRIBAL GAMING LICENSE or can obtain one.
- Knowledge, interpret, and apply federal, state, and local policies, laws, and regulations about technology standard requirements.
- Work schedule flexibility to be able to work holidays and weekends, as well as flexible shifts, with the understanding days off will fluctuate.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Excellent technical knowledge of network and PC hardware, including Microsoft Windows Server, Microsoft Office, Windows Desktop Operating Systems, MS Outlook & PC hardware configuration skills.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Minimum of two (2) years of experience in the IT industry with an emphasis on systems design, integration, and telecommunications, including data/voice transmission utilizing fiber optic, radiofrequency and cellular communications.
- A wide range of hardware and software knowledge in Gaming systems and Hospitality systems is highly preferred.
- Proven experience in server/network architecture and operations with a strong understanding of Network and System Security.
WORK ENVIRONMENT:
- The Casino environment is hectic/fast-paced, often crowded and noisy. Exposure to casino-related environmental factors including, secondhand smoke, excessive noise, and constant exposure to the general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Must be able to address stressful situations with guests with dignity and the utmost tact and politeness.
- Establish and maintain effective working relationships with those contacted during work.
- Be flexible to work varying shifts and time schedules as needed.
DISCLAIMER:
This is not an exhaustive list of all responsibilities, requirements, and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.