The incumbent in this position is responsible for deep cleaning, sanitizing, and maintaining attractive public and team member areas. Responsible for servicing assigned areas using provided chemicals and equipment according to the department standards and procedures.
Responsibilities
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Observes and reports needed maintenance to the building, fixtures, and equipment; reports any loss, damage or breakage of property, or threat to safety. - Maintains security of assigned areas, keys and equipment; maintains supply and equipment storage areas. - Works as part of a team directed by Public Space Supervisors to deep clean and maintain: carpets and upholstery; tile and wood floors; marble and other stone surfaces; concrete floors and decking; and other exterior areas. - Sweeps, dust mops, and wet mops hard surface floors; vacuums, sweeps, and/or picks up carpeted areas; removes gum and carpet spots; vacuums upholstered furnishings and fabric; repositions furniture and equipment after cleaning. - Assists in stripping, waxing and refinishing; carpet and upholstery restoration; pressure cleaning; buffing, polishing, and recoating; in diamond polishing and restoring marble; and other deep cleaning procedures. - Operates powered walk-behind and ride-on cleaning equipment: automatic scrubbers, buffers, carpet extractors. - May assist or substitute in general cleaning of property: removing trash, cleaning restrooms and gaming areas; assists in emergency clean-ups and provides coverage for absences. - Attend and participate in meetings. - Perform work regularly and predictably.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a High School Diploma or equivalent and a minimum of six months of janitorial or housekeeping experience.
- Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations. - Must successfully pass background check. - Must successfully pass drug screening. - Must be at least twenty-one (21) years of age. - Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
KNOWLEDGE OF:
- Basic hand and power tools and testing equipment. - Excellent guest service skills and communication skills. - Janitorial duties.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed. - Communicate effectively with all levels of employees and guests. - Review and comprehend all necessary documentation. - Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures; - Routine use of powered cleaning equipment.
Additional Details
Closing:
The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.